PRIVACY POLICY

1. Introduction
Restoration Regulators (“we”, “us”, “our”) is committed to protecting the privacy and security of personal data of our program participants, donors, volunteers, website visitors and other stakeholders. This Privacy Policy explains how we collect, use, disclose, protect and retain personal information in connection with our website, services, programs and other interactions.

By accessing or using our website and/or participating in our services, you agree to the collection and use of your personal information as described in this Privacy Policy.

2. Information we collect
We may collect personal information in the following categories:

Information you provide voluntarily: such as your name, email address, residential or mailing address, telephone number, date of birth, gender, employment status, education/training background, program interest or participation details, housing history, volunteering/donation history, payment information (for donations), survey/feedback responses.

Information collected automatically: when you visit our website or use our online services, we may collect your IP address, browser type, operating system, device identifiers, referring URL, pages visited, time and date of access, click-through behaviour, cookies and similar tracking technologies.

Information from third-parties: We may receive information about you from service providers, donors, partners, and publicly available sources, where permitted by law.

3. How we use your information
We use personal information for purposes such as:

Providing you with our programs, services and support (housing placement, life skills training, counselling, aftercare).

Processing donations, payments, billing, tax receipts, and communicating with donors.
Communicating with you (newsletters, updates, event invites, surveys), where you have opted in. Administering our organisation, managing volunteers, partners and supporters.

Improving our website, services, programs, content and user experience; analysing trends and usage.

Legal, regulatory and compliance purposes (including safeguarding, reporting, audits).

Protecting our rights, property and the safety of our participants, staff and others.

4. Cookies and tracking technologies
We may use cookies, web beacons, pixels and similar technologies to collect automatic information about your use of our website, to facilitate your navigation, to remember your preferences, to deliver targeted communications (if you consent) and to analyse website traffic.
Most web browsers allow you to disable or restrict cookies via their settings; however, if you disable cookies you may not be able to fully use certain features of our website.

5. Disclosure of your information
We may share or disclose your personal information in the following circumstances:

To third-party service providers who perform functions on our behalf (hosting, payment processing, email delivery, analytics) and who are required to keep your information confidential and secure.

To our program partners, contractors, volunteers or affiliates where necessary to deliver program/services you have engaged in.

As required by law: for example to comply with a court order, government/regulatory request, enforce our agreements or protect rights/safety of others.

In connection with a merger, acquisition, sale of assets or reorganisation of our organisation (in which case your information may be transferred to the successor entity). With your consent or at your direction.

We do not sell or rent personal information to third parties for their own marketing purposes.

6. Data retention
We will retain personal information for as long as needed to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your information is no longer required, we will securely destroy or anonymise it.

7. Data security
We implement commercially reasonable administrative, technical and physical safeguards to protect personal information against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your rights & choices
Depending on your jurisdiction, you may have rights regarding your personal information, such as:

The right to access and obtain a copy of your personal data.

The right to request correction of inaccurate or incomplete data.

The right to request deletion or “erasure” of your personal data (subject to legal obligations).

The right to object to or restrict certain processing of your information.

The right to withdraw your consent to certain uses of your information (where processing is based on consent).

The right to opt-out of receiving promotional communications from us (you may unsubscribe via the link provided in our emails or contact us).

To exercise any of these rights, please contact us as described below. We will respond to requests consistent with applicable law.

9. International transfers
If you are located outside the United States (or the country in which we operate) your data may be transferred to, stored in and processed in the U.S. or another country where we or our service providers operate. By providing your information, you consent to such transfers. We will take steps to ensure your information receives an adequate level of protection.

10. Children
Our services and website are not directed to children under the age of 13 (or under the minimum age applicable in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child under age, please contact us and we will delete the information.

11. Links to other websites
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those other sites. We encourage you to review the privacy policies of those third-party websites.

12. Changes to this Privacy Policy
We may update this policy periodically to reflect changes in our practices, legal requirements or services. We will post any changes on our website and indicate the “Last Updated” date at the top of this policy. Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes.

13. Contact us
If you have questions, concerns or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Restoration Regulators
Milwaukee
Email: [email protected]

Phone: (414) 485-9020